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I have registered a username and password but have not received an activation e-mail. What should I do?
I want to register a username and password but my e-mail address is already in use. What should I do?
If I have already set a user name and password for logging in via mobile app, SMS or token, is it necessary to activate my username and password as a separate digital key?
The activation link to activate your username and password is valid for 5 days. Can I use the e-mail with this link afterwards?
The reset link to change your user name and/or password is valid for 15 minutes. Can I use the e-mail with the reset link afterwards?
Why do I have to enter my identification number and e-mail address to reset my user name and/or password?