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Help with logging in to the online services of the government
Question & Answer
Certain digital keys are blocked. What should I do?
How can I change my user information?
How do I get back to my active online government service?
I am Belgian and live abroad. How can I log in?
I am not Belgian and live abroad. How can I log in?
I get the error message "Service temporarily unavailable". What should I do?
I have received a text message unexpectedly from the online government. Why is this?
I was able to log in myself. Then a different person (e.g. partner) tries to log in or register on the same computer, but it is unable to do so. How can I fix this?
The 'wireless eID card reader' will no longer be available from 18 March 2018. What should I do?
What should I do if I have a suspicion that someone is abusing my digital keys?
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