Certain digital keys are blocked. What should I do? How can I change my user information? How do I get back to my active online government service? I am Belgian and live abroad. How can I log in? I am not Belgian and live abroad. How can I log in? I get the error message "Service temporarily unavailable". What should I do? I have received a text message unexpectedly from the online government. Why is this? I was able to log in myself. Then a different person (e.g. partner) tries to log in or register on the same computer, but it is unable to do so. How can I fix this? The 'wireless eID card reader' will no longer be available from 18 March 2018. What should I do? What should I do if I have a suspicion that someone is abusing my digital keys?